Planning a visit to Climb Up Doncaster?
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know before you arrive.
Yes – we strongly recommend booking online at booking.climb-up.co.uk before your visit. Our sessions have a limited number of spaces and popular slots fill up quickly, particularly at weekends and during school holidays. Walk ins are welcome subject to availability but we cannot guarantee a space without a booking.
Your waiver is completed online as part of the booking process via Fusemetrix. All participants must have a completed and signed waiver before they can climb, this includes returning visitors. Under 18s must have their waiver signed by a parent or legal guardian. Your waiver will be verified at reception on arrival – no waiver, no climb.
Yes. All participants are required to complete the safety briefing at the start of each visit before they are able to climb.
Each session is 60 minutes in total. This includes up to 10 minutes for harness fitting and your safety briefing, followed by a minimum of 50 minutes of climbing time. If your briefing runs quicker, the extra time is added to your climbing so you are always guaranteed at least 50 minutes on the walls.
Please arrive 5 minutes before your session start time to allow time for check-in at Play Valley reception. If you arrive late your session may be shortened or you may not be admitted. No refund will be given for late arrivals.
Wear comfortable, close-fitting clothing – leggings, joggers and t-shirts are ideal. You must wear closed toe shoes. Sandals, flip flops, open toe shoes, high heels and bare feet or socks are not permitted in the arena. Remove all watches, jewellery and anything from your pockets before climbing. We recommend tying back long hair.
The minimum age for our standard Open Climb sessions is 4 years. We run dedicated Toddler Climb & Play sessions for under 5s every weekday morning during term time from 11:30am, these are a no big kids zone so little ones can explore the walls at their own pace.
Absolutely not. Climb Up is designed for complete beginners as much as regular climbers. Our auto belay system means no specialist knowledge or equipment is needed. Just turn up, get kitted up, listen to your briefing and climb. Our team will support and encourage you every step of the way.
No, adults are welcome to watch from our dedicated viewing area, which has bar seating with a great view of the arena. You can order food and drinks from the Play Valley servery using the QR code at the viewing area tables, with table service available. If you are accompanying children at least 1 adult must remain on site throughout the session for every 6 children in your group.
Climb Up is a child focused family activity venue located within Play Valley. We welcome families, parents, carers and groups of all kinds but all groups must include at least one climber under the age of 18 and at least one adult aged 18 or over. We do not accept bookings from groups consisting entirely of adults or entirely of under 18’s without an accompanying adult. If you are looking to book an exclusive hire for a corporate event or adult group, please contact us directly to discuss.
No, all groups visiting Climb Up during public sessions must include at least one adult aged 18 or over. Teenagers are very welcome at Climb Up but must be accompanied by a responsible adult throughout their visit.
For group bookings involving teenage groups such as youth clubs or school trips, please contact us directly as these may be accommodated through our group booking or exclusive hire arrangements.
Book for 5 or more climbers and your discount is automatically applied at checkout, no code needed. Group bookings are charged at £12.50 per person regardless of whether it is a peak or off-peak session.
Yes, non-climbing siblings and babies are welcome at Climb Up. They cannot enter the arena but are welcome in the viewing area with accompanying adults. (TBC – Accompanying children are welcome to use the soft play, however this would need to be pre-booked online)
Yes, we are committed to making Climb Up as inclusive as possible. Our auto-belay system and varied challenge levels mean children of a wide range of abilities can participate. If your child has specific additional needs, please contact us before your visit so we can ensure we have everything in place to give them the best possible experience. We can arrange reduced capacity sessions and lower music levels on request.
Yes, exclusive hire of the Climb Up arena is available outside of standard opening hours for private groups, school trips, corporate events and special occasions. Please contact us directly at hello@climb-up.co.uk
Sessions are non-refundable. If you need to change your booking, please contact us [internal link to contact us section on homepage] with at least 24 hours notice and we will do our best to move you to an alternative date subject to availability. Please see our full Terms and Conditions [internal link to T&C page] for further details.
Yes, we have Free on-site parking – just make sure you use the shared Play Valley/Morrisons car park.
Yes – the Play Valley servery is available to all Climb Up customers. If you are sitting in the Climb Up viewing area you can order snacks and drinks via the QR code on the tables and they will be brought to you. Please note that only food and drink purchased from the Play Valley servery may be consumed on the premises, and neither is permitted inside the climbing arena.
The Climb Up arena is accessible at ground level. Harnesses are available in a range of sizes. If you have specific accessibility requirements please contact us before your visit so we can ensure the best possible experience for you
We are happy for you to take pictures when visiting but only of your own children. Please refrain from taking photographs that may include other visitors.
Yes, we provide small on-site lockers for personal belongings, available on a first-come, first-served basis. Please note all items are left at your own risk.
